Al Thiqah Al Aman Tours

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Terms and Conditions

  1. Introduction

    • These terms and conditions govern the relationship between [Your Company Name], a registered tour and travel company in Dubai, and the client(s) engaging our services for visa processing, flight ticket booking, and hotel reservations.

  2. Booking and Payment

    • All bookings are subject to availability.
    • Payment terms, including deposits and deadlines, will be specified in your invoice or booking confirmation.

  3. Visa Services

    • [Your Company Name] offers visa processing services. The approval of visas is subject to the immigration department’s policies and procedures. We cannot guarantee visa approval but will assist in the application process.
    • The client is responsible for providing accurate and complete documentation required for visa applications.

  4. Flight Tickets

    • Flight ticket prices are subject to change until ticket issuance. Once the client confirms and pays for tickets, the price is guaranteed.
    • Cancellation and change policies will be in accordance with the airlines’ terms and conditions.

  5. Hotel Reservations

    • Hotel reservations are subject to the hotel’s terms and availability.
    • Cancellation and modification policies will be specified at the time of booking and may vary from hotel to hotel.

  6. Travel Insurance

    • We strongly recommend that clients purchase travel insurance for the duration of their trip. [Your Company Name] can assist with obtaining insurance if requested.

  7. Passports and Documentation

    • Clients are responsible for ensuring that their passports are valid and meet the entry requirements of the destination.
    • [Your Company Name] will not be liable for any costs or losses due to incomplete or incorrect travel documentation.

  8. Cancellation and Refund

    • Cancellation policies for visas, flight tickets, and hotel reservations vary. We will provide the client with specific cancellation terms upon booking.

  9. Responsibility and Liability

    • [Your Company Name] acts as an intermediary between clients and service providers. We are not liable for the actions, omissions, or negligence of third-party providers.
    • Clients are responsible for their behavior and compliance with local laws during the trip.

  10. Complaints

    • Any complaints or issues during the trip must be reported to [Your Company Name] immediately. We will make reasonable efforts to address and resolve the matter.

  11. Privacy and Data

    • We will collect and store personal information as necessary for booking and communication purposes. We will not share this information without the client’s consent.

  12. Governing Law

    • These terms and conditions are governed by the laws of Dubai, United Arab Emirates.

  13. Amendments

    • [Your Company Name] reserves the right to update these terms and conditions at any time. Clients will be notified of changes in advance.

  14. Severability

    • If any provision in these terms and conditions is found to be invalid or unenforceable, it will not affect the validity of the remaining provisions.

  15. Contact Information

    • For questions, concerns, please use the contact information provided on our website or booking documents.